Subject: Ticket Assigned - Conversation with muneera
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Sep 2020 13:46:00 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muneera muneera                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muneera Bot:  Hi Muneera ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8200461557 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096597460688            05:34 PM, 15th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:35 PM, 15th Sep                     muneera                    Hi           05:35 PM, 15th Sep                     muneera                    I should reserve my order sep 9 its latna           05:35 PM, 15th Sep                   Shivani                    Kindly share your order number.           05:36 PM, 15th Sep                     muneera                    8200461557 order number           05:36 PM, 15th Sep                   Shivani                    Thank you for the detail.           05:37 PM, 15th Sep                     muneera                             05:37 PM, 15th Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           05:37 PM, 15th Sep                     muneera                    Ok           05:37 PM, 15th Sep                   Shivani                    Thank you for holding up            05:39 PM, 15th Sep                     muneera                    Welcome           05:39 PM, 15th Sep                   Shivani                    We would like to inform you that your order is still in progress.           05:40 PM, 15th Sep                     muneera                    Why??           05:40 PM, 15th Sep                   Shivani                    We sincerely apologies for the inconvenience caused to you.           05:40 PM, 15th Sep                     muneera                    The delvery time sep 9           05:40 PM, 15th Sep                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           05:40 PM, 15th Sep                     muneera                    Its late           05:41 PM, 15th Sep                   Shivani                    We sincerely apologies for the inconvenience caused to you.           05:41 PM, 15th Sep                     muneera                    If they will not deliver return my mony           05:41 PM, 15th Sep                   Shivani                    We will forward your issue on priority.           05:41 PM, 15th Sep                     muneera                    Ok           05:42 PM, 15th Sep                   Shivani                    Is there anything else I can help you with?            05:42 PM, 15th Sep                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           05:45 PM, 15th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1484115