Subject: New Reply Received - Complain
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 15 Sep 2020 13:35:22 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Complain   Ticket comment <span style="-webkit-text-size-adjust: auto">I have another issue.</span><div>
<span style="-webkit-text-size-adjust: auto">I received an order with number #2000134539</span><br style="-webkit-text-size-adjust: auto"><span style="-webkit-text-size-adjust: auto">The pants is in wrong color(dark blue) and I ordered a light blue.</span><br style="-webkit-text-size-adjust: auto"><span style="-webkit-text-size-adjust: auto">The order status doesn’t chance to delivered so I can’t request my return.</span><br style="-webkit-text-size-adjust: auto"><span style="-webkit-text-size-adjust: auto">I don’t know what to do!</span><br>How can I return it ?<br><div dir="ltr">
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<div>On Sep 15, 2020, at 2:24 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Tasneem​,</div>
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<br>Thank you for your response.<br><br>We would like to inform you that we have process the refund on 8 Sep, 2020.<br><br>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1476236