Subject: New Reply Received - Missing item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Sep 2020 07:41:33 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Missing item  Ticket comment <div>Dear team</div>
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<div>Thank you for your assistance , please note that i am not looking for a refund or to return the items, i would just like the missing to be sent to me if possible</div>
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<div>Thank you in advance</div>
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<div>Best regards</div>
<div>Andreea Voicu<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Monday, September 14, 2020, 5:17 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Andreea​,</div>
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<div dir="ltr">Thank you for your response.</div>
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<br style="">We are truly sorry to hear that you have received a missing item in your recent purchase with us.</div>
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<div dir="ltr">We have forwarded your issue to our concern team and ask them to refund you for the same and keep the item with you and there is no need to return the item. Once we will get any update we will get back to you.<br style=""><br style="">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br style=""><br style="">Your friends,<br style="">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1476314