Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 15 Sep 2020 06:48:30 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Dear </div>
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i have returned items please check your APP may be not working properly i even called the customer service number and inform them as well</div>
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i am attaching the screen shot of my mobile app of max please check there are 2 items which is in progress for return</div>
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please arrange the person to collect the returned items order number  6218680083</div>
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regards</div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, September 14, 2020 2:33 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1476163] - Returns
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<div>Hi Shoaib,</div>
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<div>Thank you for your patience.<br>
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We would like to inform you our courier team updated that they you have informed them that there is no shipment to return.</div>
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<div>We would request you to please confirm to us do you still want to return the item.</div>
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We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team<br>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043147341141'>Retruns items.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1476163