Subject: New Reply Received - Extra amount deducted from bank account
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 14 Sep 2020 20:04:30 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Extra amount deducted from bank account  Ticket comment <div dir="auto"><div>Dear support team<div dir="auto"><br></div>
<div dir="auto">I have received my amount SR50 back in my account. Please close this request as soon as possible.</div>
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<div>On Fri, Sep 4, 2020, 8:45 PM Muhammad Ubaid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">Dear support team,</div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">On 15-August-2020, I purchased online for 50 riyal, first time I made payment online, my bank account was debited but order was not generated. </div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">Then again I make new order and again 50 riyal was deducted again.</div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">Please let me know, how can I get refund.</div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">I have attached the bank statement that contains two times 50 riyal deduction.</div>
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<div><font style="BACKGROUND-COLOR:#ffffff" color="#000000">Regards,</font></div>
<div><font style="BACKGROUND-COLOR:#ffffff" color="#000000"><br></font></div>
<div><font style="BACKGROUND-COLOR:#ffffff" color="#000000"><em><b>Muhammad Ubaid</b></em></font></div>
<div><font style="BACKGROUND-COLOR:#ffffff" color="#000000"><b><span class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">+966 591 386 293</span></b></font></div>
<div><font style="BACKGROUND-COLOR:#ffffff" color="#000000"><b><span class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><i></i></span><br></b></font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1455612