Subject: Ticket Assigned - Conversation with samsad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Sep 2020 14:07:34 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with samsad samsad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  samsad Bot:  Hi Samsad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9602784822 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557009057            05:51 PM, 14th Sep                     samsad                    ok           05:51 PM, 14th Sep                     samsad                    Please update           05:54 PM, 14th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:54 PM, 14th Sep                     samsad                    My orders not yet reach to shop           05:55 PM, 14th Sep                     samsad                    Order number 9602784822           05:56 PM, 14th Sep                   Shivani                    Thank you for the order number.           05:56 PM, 14th Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           05:56 PM, 14th Sep                     samsad                    Sure           05:56 PM, 14th Sep                   Shivani                    Thank you for holding up            05:57 PM, 14th Sep                   Shivani                    We would like to inform you that the order usually ready for pick up within 2 - 3 working days.           05:57 PM, 14th Sep                   Shivani                    Once the order will be ready for pick up, you will receive a notification.           05:58 PM, 14th Sep                     samsad                    Another 2 to 3 days?           05:58 PM, 14th Sep                     samsad                    I need to get tomorrow           05:59 PM, 14th Sep                     samsad                    Please update           06:01 PM, 14th Sep                   Shivani                    Th order will be ready for pick up in 2 - 3 working days.           06:01 PM, 14th Sep                   Shivani                    Once the order will be ready for pick up, you will receive a notification.           06:02 PM, 14th Sep                   Shivani                    Is there anything else I can help you with?            06:03 PM, 14th Sep                     samsad                    Any chances to get today or tomorrow           06:03 PM, 14th Sep                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           06:04 PM, 14th Sep                     samsad                    If not i have to cancel because i am have gift the same tomorrow           06:04 PM, 14th Sep                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           06:06 PM, 14th Sep                   Shivani                    Is there anything else I can help you with?           06:06 PM, 14th Sep                     samsad                    Ok           06:07 PM, 14th Sep                     samsad                    Thanks           06:07 PM, 14th Sep                   Shivani                    You're most welcome.           06:07 PM, 14th Sep                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           06:07 PM, 14th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1481597