Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Sep 2020 13:38:42 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6222715229 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  6222715229            05:32 PM, 14th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:33 PM, 14th Sep                     hi                    want to check my order status           05:33 PM, 14th Sep                     hi                    Order # 6222715229           05:33 PM, 14th Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           05:34 PM, 14th Sep                     hi                    are you there ?           05:34 PM, 14th Sep                     hi                    ok           05:35 PM, 14th Sep                   Shivani                    Yes.           05:35 PM, 14th Sep                   Shivani                    Thank you for holding up            05:37 PM, 14th Sep                     hi                    did you get my order information ?           05:37 PM, 14th Sep                   Shivani                    We would like to inform you that your order still in progress and ready to be shipped.           05:37 PM, 14th Sep                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           05:37 PM, 14th Sep                   Shivani                    Is there anything else I can help you with?            05:37 PM, 14th Sep                     hi                    thank you           05:38 PM, 14th Sep                   Shivani                    You're most welcome.           05:38 PM, 14th Sep                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           05:38 PM, 14th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1481498