Subject: New Reply Received - Change broken
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 14 Sep 2020 13:38:06 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Change broken   Ticket comment <div>Pictures are attached </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NzA5NTE3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lL8fjzg1STA1hCfxMo7oVaj-8Fe-AxLZZ4kzrQ4aHSE"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NzA5NTE4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wWVKwEOiuMXhltk7rWcaMXkt_u4K6vr2nHZsJOf4-Ew"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 14 Sep 2020, at 4:44 PM, Lifestyle &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Sara,<br><br>Thank you for getting in touch with us.<br> <br>With reference to order no #9602334408 <br><br>We sincerely apologise for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases.<br><br>We would also request you to please share the name of the damaged item you have received along <br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1478079