Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 14 Sep 2020 07:48:51 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 1479358 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Wafaa,     
 Thank you for contacting us.     
 This is surely not the experience we want our customers to have when they shop with us. Our services are always meant to be a hassle free process.     
 We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know your order number. 

 We look forward to hearing from you.
   
 Please note that this case will be automatically closed if we don't hear from you within 24 hours. 
   
 Your friends, 
 The Support Team