Subject: Ticket Assigned - Conversation with marlene
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Sep 2020 13:10:11 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with marlene marlene                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  marlene Bot:  Hi Marlene ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6221927740 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503910255            05:03 PM, 13th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:03 PM, 13th Sep                     marlene                    Can you pls tell to the courier of my order to deliver it at 12-1pm.because they come and deliver at night 730pm           05:04 PM, 13th Sep                   Shivani                    Kindly share your order number.           05:05 PM, 13th Sep                     marlene                    I have 2 pending orders that I did not receive because the courier can not come inside the hospital and he just called he is outside 730pm I can not go out           05:06 PM, 13th Sep                     marlene                    6221927740           05:06 PM, 13th Sep                     marlene                    Chat widget opened           05:07 PM, 13th Sep                   Shivani                    Thank you for the response.           05:07 PM, 13th Sep                     marlene                    6222137249           05:07 PM, 13th Sep                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           05:07 PM, 13th Sep                   Shivani                    Is there anything else I can help you with?            05:07 PM, 13th Sep                     marlene                    Ok thank you           05:08 PM, 13th Sep                     marlene                    That all my concern           05:08 PM, 13th Sep                   Shivani                    You're most welcome.           05:09 PM, 13th Sep                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           05:09 PM, 13th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1478495