Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 13 Sep 2020 12:43:52 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Product information  Ticket comment <div><br></div>
<img class="ymail-preserve-class inline-image-guid-7BA690B2-2C31-4444-94F6-FA042FDA1E9C rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NjgwNDA4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8qYXufPAEz5oxYedQntzgQxfN9zg9z4CW7MYRS5WQsQ" alt="Inline image" style="width: 100%"><div><br></div>
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<img class="ymail-preserve-class inline-image-guid-A15A5F51-1525-4579-B906-7DB7AE390D1F rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NjgwNDA5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6RXdrZLoRmLjwv2LIYqR3zqh7V8Qb07qyJz07zTSkTo" alt="Inline image" style="width: 100%"><div><br></div>Dear shivani rani <div>     </div>
<div>First of all thank you for being so considerate and emailing me  </div>
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<div>Secondly I would like to request for the delivery of my orders ———</div>
<div>Please donot let my future orders delivery  be handled By the same person or ppl who so ever was involved in misplacement n mishandling the package ( 6220976943)</div>
<div>I donot have anything personal with the driver but he wasn’t professional he already apologized but he returned my package( after asking me 3 times my location on wattsapp) to the warehouse telling me that someone else will deliver <br>I collected my friend package from the same delivery guy n asked him about my package wch he told he doesn’t have and day bfr he said he will deliver tomorrow </div>
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<div>Anyway i will send you images of clothes i was really waiting for also i would like to mention i would like to purchase at the same price if not same price then i dont want <img class="ymail-preserve-class inline-image-guid-C286F68B-FA4F-4698-97D2-A847E131FEE9 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NjgwNDA5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.znGY5I8N8WIjxVFh98JQkWGMdZjVNj9dc8Rm8NIOlEY" alt="Inline image" style="width: 100%"><div><br></div>
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<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, September 13, 2020, 1:33 PM, Max &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv9422845961"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1474999</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1474999<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Shivani Rani : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Sumaiya,<br><br>
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<div>Thank you for getting in touch with us.</div>
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<div>We are really sorry for the inconvenience caused to you.</div>
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<div dir="ltr">We would request you to please share the name and image of the items which you want to purchase so that we can assist you better.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1474999