Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Sep 2020 12:38:38 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Very  sad to write this email regarding my oder #8389994546, Just speak with your customer executive for the status and he asked to hold my call for 7 min and give the same status "we raised complaint against delivery team need wait" , why you giving same status and fooling the customer , the money that i spend for calling is more than the item cost ... very  very very shame on Centerpoint .......The worst experience by your end.</div>
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<div>On Sun, Sep 13, 2020 at 3:11 PM ajan dev &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Dear Team,<div>                 Please stop replying stating need time and we are working for the same issue,because from June 28 i booked the item and till date you cant deliver the item....and each mail your team is telling need,Shame on you team.</div>
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<div>Regards</div>
<div>Ajandev </div>
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<div dir="ltr" class="gmail_attr">On Sun, Sep 13, 2020 at 11:46 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Ajan,</div>
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Thank you for your response.<br>
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This is surely not the experience we want our customers to have when they shop with us. Our services are always meant to be a hassle free process. <br>
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We can understand your frustration here. Please be assured as we have again escalated this issue with our courier team and they will arrange a delivery for your items. <br>
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Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. <br>
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Feel free to get in touch with us for further assistance.<br>
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 Your friends,<br>
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<div>The Support Team</div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1412929