Subject: New Reply Received - My Account
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 13 Sep 2020 08:49:25 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  My Account  Ticket comment <div>Hello,</div>
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<div>You are still not listening to the issue and this is now incredibly frustrating and should not be this difficult.</div>
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<div>This is now the 5th occasion I have highlighted that when I try to create a new account it is saying I cannot set one up because my number is in use.</div>
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<div>I have just now tried again and here you can see the problem.</div>
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<div>Please remove my number from all systems.</div>
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<div>You are the ONLY e-commerce site globally that does not allow customers to change an email address and this is frankly archaic.</div>
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<div>On top of this issue you send me a survey about my experience and on clicking it says the link is expired!</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0Njc3NzAyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.A-AzzRd7ad6BYzVaPod7DtlPHxoQrSPcBrlUpMTo3XI"></div>
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<div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">Regards</span></div>
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<span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">Jacqueline Albertson<br></span><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 13 Sep 2020, at 12:12, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Jacqueline,</div>
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<div>Thank you for your patience.</div>
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<div>We would like to inform you our team updated that they have deactivated your email address from our system.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1451550