Subject: New Reply Received - Second email after chats /messages and no response
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 13 Sep 2020 07:03:05 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Second email after chats /messages and no response  Ticket comment <div dir="ltr">I have been waiting for three weeks now, can you please stop with automated messages and tell me how to return the product and get a refund!</div>
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<div>On Fri, Sep 11, 2020 at 10:31 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Viktorija,<br><br>Thank you for your ​patience.<br><br>We have again forwarded your issue to our team and we are working on your issue and once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1431076