Subject: Ticket Assigned - Damage item
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 12 Sep 2020 05:49:45 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damage item Hello there
I have ordered a lipstick and it was totally melted and damaged.  My order
number is 6221917467.

Kindly tell me the process to exchange it.

Thanks

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1474479