Subject: New Reply Received - Returns
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Fri, 11 Sep 2020 15:36:30 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr"><div dir="ltr">
<font color="#3d85c6">Dear Sir,</font><div><font color="#3d85c6"><br></font></div>
<div><font color="#3d85c6"><span style="caret-color: rgb(61, 133, 198)">Please find attached updated bank statement for your kind perusal.</span></font></div>
<span class="gmail-im"><div><font color="#3d85c6"><br></font></div>
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<div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><font color="#3d85c6">Regards,</font></span></div>
<div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><font color="#3d85c6">Evangelin Stephen</font></span></div>
<div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><font color="#3d85c6">97596004</font></span></div>
<div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><font color="#3d85c6">97325139</font></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Sep 11, 2020 at 5:51 PM evangelin stephen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<font color="#3d85c6">Dear Sir,</font><div><font color="#3d85c6"><br></font></div>
<div><font color="#3d85c6">Thank you for your prompt reply.</font></div>
<div><font color="#3d85c6"><br></font></div>
<div><font color="#3d85c6">As per your request, please find attached bank statement for your kind reference.</font></div>
<div><font color="#3d85c6"><br></font></div>
<div><font color="#3d85c6">Hoping that the issue is resolved ASAP.</font></div>
<div><font color="#3d85c6"><br></font></div>
<div><font color="#3d85c6">Waiting for your kind feedback.</font></div>
<div><font color="#3d85c6"><br></font></div>
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<div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><font color="#3d85c6">Regards,</font></span></div>
<div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><font color="#3d85c6">Evangelin Stephen</font></span></div>
<div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><font color="#3d85c6">97596004</font></span></div>
<div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><font color="#3d85c6">97325139</font></span></div>
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<div dir="ltr" class="gmail_attr">On Fri, Sep 11, 2020 at 4:26 PM Shoemart &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div>Hi Evangelin,</div>
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<div>Thank you for your response.</div>
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<div>We would like to inform you that as per our we have not charged you any amount. However, we would request you to please share your bank statement from 20 Aug 2020 to 11 Sep, 2020 to investigate your issue.</div>
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<br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br><br>
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Attachments :
1. <a href='http://helpae.shoemartstores.com/helpdesk/attachments/2043146542605'>Bank Statement.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1417591