Subject: Ticket Assigned - Conversation with dear team
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 10 Sep 2020 10:19:40 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dear team rohidas satpute                    Bot:  Hi again! Bot:  Please enter your name Customer:  rohidas satpute Bot:  Hi Rohidas Satpute ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:11 PM, 10th Sep                     rohidas satpute                    Chat widget opened           02:11 PM, 10th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:12 PM, 10th Sep                     rohidas satpute                    I have been received order last week one of them item I was requested to return           02:13 PM, 10th Sep                   Shivani                    Kindly share your order number.           02:13 PM, 10th Sep                     rohidas satpute                    Still date one come to pick the return order           02:13 PM, 10th Sep                     rohidas satpute                    Chat widget opened           02:14 PM, 10th Sep                     rohidas satpute                             02:15 PM, 10th Sep                   Shivani                    We sincerely apologies for the inconvenience caused to you.           02:15 PM, 10th Sep                   Shivani                    We would request you to please share your contact number and complete address.           02:16 PM, 10th Sep                     rohidas satpute                    Kindly arrange the pick up return order in the morning time 9 am to 1 pm           02:16 PM, 10th Sep                     rohidas satpute                    Rohidas Satpute           02:16 PM, 10th Sep                     rohidas satpute                    0580135034           02:17 PM, 10th Sep                     rohidas satpute                    7877 wadi al batha road Alqeeq exit 4 Riyadh           02:17 PM, 10th Sep                   Shivani                    We will forward your request to our team and once we will get any update we will get back to you.           02:17 PM, 10th Sep                   Shivani                    Is there anything else I can help you with?            02:17 PM, 10th Sep                     rohidas satpute                    Chat widget opened           02:18 PM, 10th Sep                     rohidas satpute                    Thank you for your kind support           02:18 PM, 10th Sep                   Shivani                    You're most welcome.           02:19 PM, 10th Sep                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           02:19 PM, 10th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1471482