Subject: Ticket Assigned - Conversation with rashedaa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Sep 2020 10:12:45 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rashedaa rashedaa                    Bot:  Hi again! Bot:  Please enter your name Customer:  rashedaa Bot:  Hi Rashedaa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6218750265 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:04 PM, 10th Sep                     rashedaa                    My orders numbers           02:05 PM, 10th Sep                     rashedaa                    6218750265           02:05 PM, 10th Sep                     rashedaa                    6220840536           02:05 PM, 10th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:06 PM, 10th Sep                     rashedaa                    6220813825           02:06 PM, 10th Sep                     rashedaa                    I have 3 orders not delivered           02:08 PM, 10th Sep                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           02:08 PM, 10th Sep                   Shivani                    We will also forward your correct number and address to them.           02:09 PM, 10th Sep                   Shivani                    Is there anything else I can help you with?            02:09 PM, 10th Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           02:10 PM, 10th Sep                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           02:12 PM, 10th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1471451