Subject: Ticket Assigned - Conversation with rashedaa osman
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 10 Sep 2020 09:34:21 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rashedaa osman rashedaa osman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rashedaa osman Bot:  Hi Rashedaa Osman ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  46173171796 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966502856000            01:19 PM, 10th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:19 PM, 10th Sep                     rashedaa osman                    Hi , i have 3 orders not delivered to me because I wrote wrong number in my orders           01:21 PM, 10th Sep                     rashedaa osman                    I told Aramex but nothing happened           01:21 PM, 10th Sep                     rashedaa osman                    My orders numbers           01:22 PM, 10th Sep                     rashedaa osman                    46173171796           01:22 PM, 10th Sep                   Shivani                    Kindly share your order numbers           01:22 PM, 10th Sep                     rashedaa osman                    46175280163           01:22 PM, 10th Sep                     rashedaa osman                    46175604355           01:22 PM, 10th Sep                     rashedaa osman                    46173171796           01:23 PM, 10th Sep                     rashedaa osman                    Orders tracking numbers           01:23 PM, 10th Sep                   Shivani                    Thank you for your response.           01:23 PM, 10th Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           01:23 PM, 10th Sep                     rashedaa osman                    Okay           01:24 PM, 10th Sep                     rashedaa osman                    Call me in 00966502856000           01:24 PM, 10th Sep                   Shivani                    Thank you for holding up            01:26 PM, 10th Sep                     rashedaa osman                    Okay           01:27 PM, 10th Sep                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           01:27 PM, 10th Sep                     rashedaa osman                    Please i need my orders as soon as           01:27 PM, 10th Sep                   Shivani                    Also, we request you to please share your complete address as well.           01:28 PM, 10th Sep                     rashedaa osman                    Saudi Arabia- Al Hassa- Hofuf           01:28 PM, 10th Sep                     rashedaa osman                    King fahad hospital housing           01:29 PM, 10th Sep                   Shivani                    Thank you for your response.           01:29 PM, 10th Sep                   Shivani                    We will forward your issue on priority.           01:29 PM, 10th Sep                     rashedaa osman                    Building no 9 - flat no 6           01:29 PM, 10th Sep                   Shivani                    Is there anything else I can help you with?            01:29 PM, 10th Sep                     rashedaa osman                    Okay thans           01:29 PM, 10th Sep                     rashedaa osman                    Yes           01:30 PM, 10th Sep                     rashedaa osman                    When i will receive my orders ?           01:30 PM, 10th Sep                   Shivani                    We will try to resolve your issue on priority and once we will receive any update from our team, we will get back to you.           01:31 PM, 10th Sep                     rashedaa osman                    Okay           01:32 PM, 10th Sep                   Shivani                    Is there anything else I can help you with?            01:33 PM, 10th Sep                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           01:34 PM, 10th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1471317