Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Sep 2020 13:36:28 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Order number 6215213401<div dir="auto">Please look for the refund</div>
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<div>On Mon, 7 Sep 2020, 19:36 Nishat Arshi, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi<div dir="auto">I have already returned the item with order number 6215213401 on 20 August. A person from Aramax courier service came to pick up the package. However i did not received any receipt from him. I can share with you the details of the courier person from Aramax who came to pick the return package if you want.</div>
<div dir="auto">Thankyou</div>
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<div dir="ltr" class="gmail_attr">On Sun, 6 Sep 2020, 10:19 Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nishat,</div>
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<div dir="ltr">Thank you for your response.</div>
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<div dir="ltr">With reference to order number #6215213401</div>
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<div dir="ltr">We would request you to please let us know did you return the item to the courier team or it is still with you and if you have returned it, kindly share the return slip which was given by the courier team.</div>
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<div dir="ltr">With reference to order number #6219588173</div>
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<div dir="ltr">Please be assured as we have now escalated this issue with our courier team and they will arrange a pickup for your items. <br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. <br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043145637351'>20200902_221214.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1442560