Subject: New Reply Received - Online order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Sep 2020 11:38:35 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Online order  Ticket comment <div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NTU3OTIxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zpWYMWgXsIx-MMSOef-ar7cqhM86WOecsipFcA_x52o" style="max-width: 100%"></div>
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<div dir="auto">Hi i have already replay to your email yesterday </div>
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<div>On Tue, Sep 8, 2020 at 2:39 PM kawther Al-husaini &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto" style="border-color:rgb(0,0,0)">Hi, unfortunately i dont have the order number because the payment was failed but the amout is  discounted from my bank account , i contact with my bank they gave me the transaction number you can track the payment with those details </div>
<div dir="auto" style="border-color:rgb(0,0,0)">* E0268301 KWKW</div>
<div dir="auto" style="border-color:rgb(0,0,0)">* KWSQ025120013338</div>
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<div dir="ltr" class="gmail_attr">On Tue, Sep 8, 2020 at 2:25 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br><br><div>Hi Kawther,</div>
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<br><br><div>Thank you for contacting us. </div>
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<br><br><br>We sincerely apologise for the inconvenience caused to you.</div>
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<br><br><div>We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know your order number or email address which you have used while placing your order.</div>
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<br><br><div style="box-sizing:border-box;word-break:break-word">We look forward to hearing from you.<div></div>
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<br><br><div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<br><br><div>Your friends,</div>
<br><br><div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1463156