Subject: New Reply Received - Re: Order confirmed!
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 09 Sep 2020 10:57:26 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="ltr">Hi,<div><br></div>
<div>Extremely disappointed with the response after taking such a long time to respond. You might have disconnected the supplies but the manufacturer products are still being sold by Babyshop, why is it  you are finding it difficult to get a response from the manufacturer.</div>
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<div>Your response is really shocking, you are selling Infant products and you are not sure  "you cannot assure the item is safe or not",  do you have a quality system in place that is really shocking.</div>
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<div>Get a response from the manufacturer directly.</div>
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<div>Rizwan Ahamed </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 30 Aug 2020 at 15:11, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Rizwan​,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">We would like to inform you that the order was delivered on Jan 2018 and we have already disconnected the item supplies and we can not assure you the item is safe or not.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/528462