Subject: New Reply Received - The order wasn't placed, but the money got debited.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Sep 2020 11:16:09 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  The order wasn't placed, but the money got debited.  Ticket comment <div dir="ltr">The email I used is <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><div>
<br><div><div dir="ltr" class="gmail_signature"><div dir="ltr">Regards,<div>Alana Pinto </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Sep 8, 2020 at 2:14 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Alana,</div>
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<div>Thank you for contacting us. </div>
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<div dir="ltr">We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know your email address which you have used while placing your order.</div>
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<div style="box-sizing:border-box;word-break:break-word">We look forward to hearing from you.
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1463194