Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Sep 2020 09:03:24 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 1392281 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement:  Refund Issue Order Date : Jun 15, 2020 Order ID: 8387787113 Hybris ID: 03386121 Assistance Required: Need urgent Refund  Issue Description: The refund (KWD 3.25) for this order has been done on 28 July, 2020. However, customer reported that he did not receive his refund yet. He also shared the bank statement.  ​   ​Kindly check and advice.  Thank you for your help!  Regards, Shivani