Subject: Ticket Assigned - Conversation with hamad
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 08 Sep 2020 08:52:34 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hamad hamad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hamad Bot:  Hi Hamad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6221013821 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0559464827            12:48 PM, 08th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:49 PM, 08th Sep                     hamad                    How do I collect my shukran points           12:49 PM, 08th Sep                   Shivani                    We would like to inform you that yo have 162 Pending Shukran Points and all the points will be credited to your account after 14 days of the delivery.           12:51 PM, 08th Sep                   Shivani                    Is there anything else I can help you with?            12:51 PM, 08th Sep                     hamad                    That would be it           12:52 PM, 08th Sep                     hamad                    Thanks shivani           12:52 PM, 08th Sep                   Shivani                    You're most welcome.           12:52 PM, 08th Sep                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           12:52 PM, 08th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1465768