Subject: Ticket Assigned - Conversation with lakshmi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 08 Sep 2020 08:30:12 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lakshmi lakshmi                    Bot:  Hi again! Bot:  Please enter your name Customer:  lakshmi Bot:  Hi Lakshmi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9799133486 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:23 PM, 08th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:23 PM, 08th Sep                     lakshmi                    Hi shivany           12:24 PM, 08th Sep                     lakshmi                    9799133486           12:24 PM, 08th Sep                     lakshmi                    I don’t want to talk more . I need someone to call           12:24 PM, 08th Sep                     lakshmi                    Or pls cancel the order           12:25 PM, 08th Sep                   Shivani                    We sincerely apologies for the inconvenience caused to you.           12:26 PM, 08th Sep                   Shivani                    We will forward your cancellation request to our concern team. Once we will get any update we will get back to you.           12:27 PM, 08th Sep                   Shivani                    Is there anything else I can help you with?            12:27 PM, 08th Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:29 PM, 08th Sep                   Shivani                    Sorry I did not receive any response from you.

I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:30 PM, 08th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1465696