Subject: New Reply Received - Re: Welcome to Centrepoint!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Sep 2020 09:37:59 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Welcome to Centrepoint!  Ticket comment <div dir="auto">and the other item that i received one size smaller was also from Splash (seamless crop bra orange) also same order id number #8389737327</div>
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<div>On Mon, Sep 7, 2020 at 12:34 PM Aseel ALO &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">order id : 8389737327 (white leggings from splash) -the missing item</div>
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<div dir="auto">mobile no. #65651070</div>
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<div dir="ltr" class="gmail_attr">On Sun, Sep 6, 2020 at 10:36 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Aseel,<br><br>Thank you for your response.<br><br>We sincerely apologies for the inconvenience caused to you.<br><br>This is surely not the experience we want our customers to have when they shop with us.</div>
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<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would request you to please share your correct order number and name of the item which is missing and the item which you have incorrect size along with the item id.<br> <br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1410245