Subject: New Reply Received - Product information
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 07 Sep 2020 05:58:11 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Product information  Ticket comment <div>Hi,</div>
<div id="yMail_cursorElementTracker_1599451494294">I'll attach here photos of the pants i bought. I wore it once and couldn't wear it anymore because of the holes inside the linings of the pants. Very poor quality, i hope you refund this<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId6bcd6ab3-0df3-4b46-b8da-b97160c97927" class="inline-image-global inlined-image-cid-6bcd6ab3-0df3-4b46-b8da-b97160c97927" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NDY3MjcwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.k05KOukLo7Kw3GJ2BnvQpbFWg9YePLBU45mUfBSrQfI" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentId01866b44-dd03-44fb-a9a9-691a5b6eeb37" class="inline-image-global inlined-image-cid-01866b44-dd03-44fb-a9a9-691a5b6eeb37" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NDY3MjcwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-_DxFe-UUwIojiCCgJ6g8Q3OYXWx9oDLntvlFfy2uzU" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentId0ae3c766-37fc-42f5-991d-71a7289bc3f5" class="inline-image-global inlined-image-cid-0ae3c766-37fc-42f5-991d-71a7289bc3f5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NDY3MjcwMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VG2L2WautZ26yAEoszeB6tAfU_59GSpFuBsGZKPmsVo" style="width:100%;max-width:800px"><br>
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<br><br><br><br id="yMail_cursorElementTracker_1599451487382"><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 6 Sep 2020 at 3:58 pm, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6657269245"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Argie​,</div>
<div dir="ltr"><br></div>
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<div dir="ltr">
<div>Thank you for getting in touch with us.</div>
<div style=""><div>
<div dir="ltr"> <br style="">With reference to order no #9600806537<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br style=""></div>
<div>This
 is really unfortunate that you had received a damaged item in your 
purchase with us. We understand that you are skeptical about your future
 purchases. </div>

<div><br style=""></div>
<div dir="ltr">We would also request you to provide us name and snapshots of the  item you have received.</div>
<div><br style=""></div>
<div>We look forward to hearing from you.</div>
<div><br style=""></div>
<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br style=""></div>
<div>Your friends,</div>
<div class="yiv6657269245yqt5637801749" id="yiv6657269245yqtfd61831">
<div>The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1458044