Subject: Ticket Assigned - Conversation with i want to exchange my order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 06 Sep 2020 14:16:34 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i want to exchange my order i want to exchange my order                    Bot:  Hi again! Bot:  Please enter your name Customer:  i want to exchange my order Bot:  Hi I Want To Exchange My Order ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your
  refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0548445786            06:10 PM, 06th Sep                     i want to exchange my order                    Ok           06:10 PM, 06th Sep      
              Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           06:11 PM, 06th Sep                     i want to exchange my order                    Hii mam           06:11 PM, 06th Sep                   Shivani                    Hi, How may I help you?           06:12 PM, 06th Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           06:14 PM, 06th Sep                   Shivani                    Sorry I did not receive any response from you.

I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           06:16 PM, 06th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1460571