Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 06 Sep 2020 14:04:24 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6221013452 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0598400155            05:56 PM, 06th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:57 PM, 06th Sep                     hi                    Hi           05:57 PM, 06th Sep                     hi                    i have an order that when i track it it says out for delivery           05:57 PM, 06th Sep                     hi                    however it said the same thing yesterday and no one contacted me           05:57 PM, 06th Sep                     hi                    and in the evening it said they weren't able to           05:57 PM, 06th Sep                   Shivani                    We sincerely apologies for the inconvenience caused to you.           05:57 PM, 06th Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           05:57 PM, 06th Sep                     hi                    i received two other deliveries one from max and one from centrepoint both were delivered succesfully           05:58 PM, 06th Sep                     hi                    6221013452           05:58 PM, 06th Sep                     hi                    this is the order number           05:58 PM, 06th Sep                   Shivani                    Thank you for holding up            06:00 PM, 06th Sep                     hi                    no problem           06:00 PM, 06th Sep                     hi                    is it possible that you could give me the delivery guys number           06:00 PM, 06th Sep                   Shivani                    Kindly share your contact number.           06:01 PM, 06th Sep                     hi                    0598400155           06:01 PM, 06th Sep                   Shivani                    We will forward your issue to our concern team and will get back to you via email.           06:02 PM, 06th Sep                     hi                    ok thanks           06:02 PM, 06th Sep                   Shivani                    You're most welcome.           06:02 PM, 06th Sep                   Shivani                    Is there anything else I can help you with?            06:02 PM, 06th Sep                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           06:04 PM, 06th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1460528