Subject: New Reply Received - Return of damaged items and other items-your order number is 9601167195
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Sep 2020 10:11:12 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Return of damaged items and other items-your order number is 9601167195  Ticket comment <div dir="ltr">
<div>Hello</div>
<div><br></div>
<div>I need to return certain dresses as mentioned in my earlier email. so please send someone to pick up</div>
<div><br></div>
<div>Regards,</div>
<div>Divya<br>
</div>
</div>
<br><div class="gmail_quote"><div class="gmail_attr" dir="ltr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Sep 6, 2020 at 1:02 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Divya​,</div>
<div dir="ltr">​</div>
<div dir="ltr">
<div>
<span dir="ltr">Thank you for your response.</span>
</div>
<div style="box-sizing:border-box">
<div style="box-sizing:border-box"><div style="box-sizing:border-box">
<div style="box-sizing:border-box">
<div><br style="box-sizing:border-box"></div>
<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.</div>
<div><br style="box-sizing:border-box"></div>
<div>We would Like to inform you that we do not offer exchange of the item and we have forwarded your issue to our team and we will process refund for the damaged item.</div>
<div><br style="box-sizing:border-box"></div>
<div>Kindly place a new order again with us and there is no need to return the damaged item. Once we will get refund update, we will get back to you.</div>
<div>
<br style="box-sizing:border-box">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team</div>
<div><br style="box-sizing:border-box"></div>
<div><br style="box-sizing:border-box"></div>
</div>

</div></div>
</div>
</div>
<div dir="ltr">
<br><br><br><br>
</div>
</div>
<div dir="ltr">
<div><br></div>
</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1455149