Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 05 Sep 2020 18:38:02 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>It is an empty refill color palette what I asked for was a color palette in my original order...</div>
<div>Kindly check please</div>
<div>Regards</div>
<div>Priscilla <br><br><div dir="ltr">
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<div>On Sep 5, 2020, at 4:36 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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<div>Hi Priscilla,</div>
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<br>Thank you for getting in touch with us.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>We would request you to please try to open this item and check as we can see that it is a color palette.</div>
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<div>If you still believe that this item is different from which you have ordered, kindly let us know we would be happy to help you.</div>
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<div>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1456682