Subject: New Reply Received - FW: Refund money
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 05 Sep 2020 10:51:17 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  FW: Refund money   Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Segoe UI",sans-serif'>Hi</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Segoe UI",sans-serif'>Please find the attached bank statement from June 01 to September 5, 2020 as requested.</span></div>
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<span style='font-size:11.0pt;font-family:"Segoe UI",sans-serif'>Please note that since last 3 months I am following this matter with you and till date I didn’t received any satisfactory reply. Again its not the matter of money its al about
 trust. And you mentioned in your below email that </span><b><span style='font-family:"Calibri",sans-serif;color:red'>“</span></b><b><span style='font-size:11.0pt;font-family:"Segoe UI",sans-serif;color:red'>Please note that this case will be automatically
 closed if we don't hear from you within 24 hours.” </span></b><span style='font-size:11.0pt;font-family:"Segoe UI",sans-serif'>Is it a proper way of your reply.<b>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Hope that this time I will get a honest response.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Thank you</span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> 05/09/2020 1:25 PM<br>
<b>To:</b> Mukadam, Fairoz Abdul Wahab &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1392281] - FW: Refund money</span>
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<strong><u><span style="font-size:11.5pt;line-height:106%;color:#C00000">CAUTION </span>
</u></strong><strong><span style='font-size:11.5pt;line-height:106%;font-family:"Calibri",sans-serif'>: This is an external email, do not click on links or open attachments unless you recognize the sender and know the content is safe!. </span></strong><span style='font-size:11.5pt;line-height:106%;font-family:"Calibri",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Mukadam,<br>
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Thank you for your response.</span></div>
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We sincerely apologies for the inconvenience caused to you.</span></div>
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We would request you to please share your bank statement from 15 June, 2020 to 5 Sep, 2020.<br>
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We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team<br>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1392281:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043144458356'>Account Statement for September 2020.pdf</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043144458359'>Account Statement for August 2020.pdf</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043144458360'>Account Statement for July 2020.pdf</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043144458361'>Account Statement for June 2020.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1392281