Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 05 Sep 2020 10:05:59 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto"></div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">Lekshmi Unnithan</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Sat, Sep 5, 2020, 1:03 PM<br>Subject: Re: [#1360089] - Click &amp; Collect<br>To: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="auto">Dear all,<div dir="auto">I confirmed with Bank that the amount already transfered from my account. </div>
<div dir="auto"><br></div>
<div dir="auto">Please refund the amount to my account at the earliest.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Sat, Aug 8, 2020, 5:48 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div><div>Hi Krishnan,</div></div>
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<div><br></div>
<div>Thank you for shopping with us.<br style="font-weight:inherit;box-sizing:inherit">
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<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>We'd like to confirm you that order has not been placed successfully as the payment from your card used has been unsuccessful.<br style="font-weight:inherit;box-sizing:inherit">
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<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br style="font-weight:inherit;box-sizing:inherit">
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<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br style="font-weight:inherit;box-sizing:inherit">
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<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>Do place a new order again with us so we will be able to confirm &amp; deliver it you.<br style="font-weight:inherit;box-sizing:inherit">
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<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>Feel free to get in touch with us for further assistance.<br style="font-weight:inherit;box-sizing:inherit">
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<div>Your friends,</div>
<div>The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1360089