Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 05 Sep 2020 08:42:27 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 1433173 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: KNET refund issue Order Date : Aug 28, 2020 Order ID: 8200079185 Hybris id: 03522022 Assistance Required: Need urgent Refund  Issue Description: The order is on validation cancelled and the amount got captured.  Please check and process refund.  Regards, Shivani