Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 05 Sep 2020 08:14:07 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 1423550 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team, 
   
 Problem Statement: Refund issue 
 Order Date : Aug 20, 2020 
 Order ID: 8398427010 
 Assistance Required: Need urgent refund in bank account 
   
 Issue Description: The customer received the refund of KWD 3.8 in credit wallet but she wants to receive in her bank account.     The credit amount has been removed (KWD 3.8) from her wallet.     Kindly process the refund in her bank account. All the bank details has been updated in hybris.     Thank you for your help! 
   
 Regards, 
 Shivani