Subject: Ticket Assigned - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 05 Sep 2020 05:59:56 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery i bought from ur app splash at 12 pm, at 17:00pm i recieve text message that i have some product in my basket and need to pay !

So it dedyct from my bank account 35.810 KD, and my order still need to be confirmed in my basket.

So if you can make it from ur side to confirmed it or u can refund me my money.

And this is a copy from ur provider for payment payfort

Order Number: 8201412524
Order Submission Date/ Time GMT: 2020-09-04 09:09:37
Customer Email: [email-masked]
Amount: 35.810
Currency: KWD
Payment Method: KNET
Merchant Track ID: 159921053800099247
Reference Number: 024810008636
Payment ID: 101202024805270195 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1455292