Subject: New Reply Received - Missing product
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Sep 2020 19:45:03 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Missing product  Ticket comment <div>Hi, thank you for your response.. last time you send me message that you will refund my money because that 1 item i bought was not available. So this is the second item that I didnt received.. so you will refund my money with these 2 items that i didnt received? Thank you<br><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 4 Sep 2020 at 4:17 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv1329378766"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Sheina,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>With reference to order no #8201055871</div>
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<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">During quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and we will process the refund as soon as possible.</div>
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<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why the item was not shipped in your order.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1455067