Subject: New Reply Received - Return of damaged items and other items-your order number is 9601167195
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Sep 2020 14:09:49 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Return of damaged items and other items-your order number is 9601167195  Ticket comment <div dir="ltr">1 bottle received broken. snapshot attached<br>
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<div>On Fri, Sep 4, 2020 at 5:32 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Divya,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr"> <br style="box-sizing:border-box">With reference to order no #9601167195<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>This
 is really unfortunate that you had received a damaged item in your 
purchase with us. We understand that you are skeptical about your future
 purchases. </div>

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<div dir="ltr">We would also request you to provide us some snapshots of the damaged item you have received and also let us know how many piece are received broken.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043144255297'>WhatsApp Unknown 2020-09-04 at 5.25.59 PM.zip</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1455149