Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Sep 2020 12:43:00 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Why u waiting my response can't you solve this at the earliest ...poor poor service </div>
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<div>On Fri, 4 Sep 2020, 15:40 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ajan,<br>
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<span rel="tempredactor" style="font-size:14px" dir="ltr">Thank you for your response.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> This is surely not the experience we want our customers to have when they shop with us. Our services are always meant to be a hassle free process. </span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We can understand your frustration here. Please be assured as we have now escalated this issue with our team and they will arrange a pickup for your items. </span><br>
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<span rel="tempredactor" style="font-size:14px">Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. </span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Feel free to get in touch with us for further assistance.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Your friends,</span><br>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>The Support Team</span></div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1412929