Subject: New Reply Received - Problem with an offer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Sep 2020 11:38:38 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Problem with an offer  Ticket comment <div>
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<div style="direction: ltr">Hi,</div>
<div style="direction: ltr">I believe that the problem is not from my side as I tried both from website and the up to date App. Still the offer doesn’t apply so check the problem please.</div>
<div style="direction: ltr">Here is what you requested:</div>
<div style="direction: ltr">1. Version 9.1.9 (installed today)</div>
<div style="direction: ltr">2. iOS version</div>
<div style="direction: ltr">Email: [email-masked]<span id="ms-outlook-ios-cursor"></span>
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<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div>From: Shamsa J<br>
<b>Sent:</b> Friday, September 4, 2020 11:57:25 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Problem with an offer
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<div dir="ltr">Hi,</div>
<div dir="ltr">I have a problem with claiming an offer of “Buy 2 at 20% off”. When I add the 2 items to the basket the offer doesn’t work. Why is that? Can someone help me claim the offer?</div>
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<img id="x_id-A5E1156A-A832-423F-9E7F-7FBBECF50525" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NDE5MDI1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OI2hQfY4bur0z0P9jTHWAda2nlRKELsjJbPsHGuH9eA" alt="Image.jpeg" style="max-width:100%"><img id="x_id-E97B5B14-0F94-4D2D-9CC7-E51F690EE11E" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NDE5MDI1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bceooGWYzQe2EzDQ4iLdOcVsw31zQQtj-uIT06CdGIE" alt="Image.jpeg" style="max-width:100%"><br>
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<div class="x_ms-outlook-ios-signature" id="x_ms-outlook-mobile-signature">Get <a href="https://aka.ms/o0ukef" style="" rel="noreferrer">
Outlook for iOS</a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1454414