Subject: New Reply Received - Article Feedback - Are there products I cannot return by raising an online return request?
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 04 Sep 2020 10:33:12 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Article Feedback - Are there products I cannot return by raising an online return request?  Ticket comment <div dir="auto">Thank you for your response.  Here are the details for the product. The baby monitor and the order id. </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 4 Sep 2020, 2:14 pm Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div>
<div>Hi Ahlam,</div>
<div><br></div>
</div>
<div dir="ltr">
<div>Thank you for contacting us. </div>
<div><br></div>
<div>We sincerely apologies for the inconvenience caused to you.</div>
<div><br style="box-sizing:border-box"></div>
<div>We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know your order number and name of the item along with the item id.</div>
<div><br style="box-sizing:border-box"></div>

<div style="box-sizing:border-box;word-break:break-word">We look forward to hearing from you.<div></div>
<div><br style="box-sizing:border-box"></div>
<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br style="box-sizing:border-box"></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
</div>
</div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043144168273'>Screenshot_20200904-143012_Babyshop.jpg</a><br />2. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043144168275'>Screenshot_20200904-143021_Babyshop.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1454339