Subject: New Reply Received - Problem with an offer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Sep 2020 08:36:48 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Problem with an offer  Ticket comment <div>
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<span id="ms-outlook-ios-cursor"></span>Hi,</div>
<div style="direction: ltr">I believe that the problem is not from my side as I tried both from website and the up to date App. Still the offer doesn’t apply so check the problem please.</div>
<div style="direction: ltr">Here is what you requested:</div>
<div style="direction: ltr">1. Version 9.1.9 (installed today)</div>
<div style="direction: ltr">2. iOS version </div>
<div style="direction: ltr">Email: [email-masked]</div>
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<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, September 4, 2020 12:26:37 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1454414] - Problem with an offer
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<div dir="ltr">Hi Shamsa,</div>
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<div dir="ltr">Thank you for getting in touch with us.</div>
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<div>We apologise for the inconvenience caused to you.</div>
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<div>We would like you to clear the cache of your app. You can also reinstall or update your application.</div>
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<div>If you still face the same issue please provide us the following details:</div>
<div>1. App Version</div>
<div>2. Android/iOS Version</div>
<div>3. Screenshot of the issue.</div>
<div>4. Registered email address.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1454414