Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Sep 2020 06:25:52 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div>No one came to pick up the item that should be returned. Please follow up. Thank you.<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Saturday, August 29, 2020, 1:51 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Jefferson,</div>
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<div dir="ltr">Thank you for your response.<br><br>This is really unfortunate that you had received a missing item in your purchase with us. We understand that you are sceptical about your future purchases. <br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure​ this will not repeat in future again.<br><br>We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us. </div>
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<div dir="ltr">We can see that return request has been created for the item on 26 Aug, 2020 and our courier team will contact you in 2 - 5  working days for the collection under the tracking id #46036172814.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<div class="yiv0442937805yqt7168489676" id="yiv0442937805yqtfd55438">
<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1423863