Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Sep 2020 15:45:45 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div>Rani </div>
<div><br></div>
<div>Please send driver to collect material on below address</div>
<div><br></div>
<div>Ismathullah Mohamed</div>
<div>Office 405, 4th floor Al Turairy commercial complex, street - khobar aljanoobiyah, city Alkhobar 31952. Saudi Arabia </div>
<div>Mobile 0507574038.<br><br><div dir="ltr">Thanks &amp; Regards,<div>Ismathullah Mohammed,</div>
<div>Automation  &amp; Power Solutions Trading Est,</div>
<div>Mobile: 050 757 4038,</div>
<div>[email-masked]</div>
</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 2 Sep 2020, at 11:30 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1400692</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1400692<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Shivani Rani : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div>
<div>Hi Ismathullah,</div>
<div><br></div>
<div>

<div>Thank you for your patience.</div>

<div>
<br style="box-sizing: border-box">
<div>We would like to inform you that the previous tracking number was cancelled by the system.</div>
<div><br></div>
<div>We would request you to please share your complete address and contact number so that we can create the return request fro the item again.</div>
<div>
<br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br><br>
</div>
<div><br style="box-sizing: border-box"></div>

<div>
</div>
</div>
</div>
<div>
<br><br><br><br>
</div>
</div>
<div dir="ltr">
<div><br></div>
</div>
</div>
<div></div>
<div><br></div>
<br>

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1400692