Subject: Ticket Assigned - Conversation with safinaz
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 01 Sep 2020 08:06:52 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with safinaz safinaz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  safinaz Bot:  Hi Safinaz ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544274451            12:00 PM, 01st Sep                     safinaz      
               Ok           12:01 PM, 01st Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:01 PM, 01st Sep                     safinaz                    Hey           12:01 PM, 01st Sep                     safinaz                    I would like to gift my friend something from centrepoint.... Is there any way i can schedule the order           12:02 PM, 01st Sep                   Shivani                    We would like to inform you that the order is usually delivered within  2 - 3 working days.           12:03 PM, 01st Sep                     safinaz                    OK           12:03 PM, 01st Sep                   Shivani                    Is there anything else I can help you with?           12:04 PM, 01st Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:05 PM, 01st Sep                   Shivani             
        Sorry I did not receive any response from you.

I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:06 PM, 01st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1444297