Subject: Ticket Assigned - Conversation with kathlyn castillo
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 01 Sep 2020 07:56:48 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kathlyn castillo kathlyn castillo                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kathlyn castillo Bot:  Hi Kathlyn Castillo ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6220488133 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504975958            11:51 AM, 01st Sep      
              Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           11:53 AM, 01st Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           11:55 AM, 01st Sep                   Shivani                    Sorry I did not receive any response from you.

I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:56 AM, 01st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1444272