Subject: New Reply Received - Promotions or Gift Vouchers
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 01 Sep 2020 06:58:18 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">I was placing the order and payment was not confirmed at first.</div>
<div dir="auto"><br></div>
<div dir="auto">Then i tried for the third time and was trying to put the voucher to get the 10% additonal discount but it was not applied and there was a message to relove thw code in order for the payment to go through. So i did. Now i have for my order and did not get the additional discount of 10% when using the app.</div>
<div dir="auto"><br></div>
<div dir="auto">Please if you can refund the discount to my account. </div>
<div dir="auto"><br></div>
<div dir="auto">Have attahced the 2 errors i have received after placing the order and my recent order that was not deducted with 10% additional discount.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks,</div>
<div dir="auto">Analizq</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 1 Sep 2020, 10:45 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Analiza,<br><br>
</div>
<div dir="ltr">
<div>Thank you for getting in touch with us.</div>
<div><br></div>
<div>We are really sorry for the inconvenience caused to you.</div>
<div><br></div>
<div>We would request you to please share the screenshot of the issue so that we can assist you better.</div>
<div><br></div>
<div>We look forward to hearing from you.</div>
<div><br></div>
<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
</div>
<div dir="ltr">
<div><br></div>
</div>
</div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043142772824'>Screenshot_20200901-105332_Yahoo Mail.jpg</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043142772825'>Screenshot_20200901-105356_Splash.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1443781