Subject: Ticket Assigned -
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 01 Sep 2020 06:13:23 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.   Dear Shoe mart team,

I have purchased shoe from your online store and it has scratch on it.
Kindly send me a replacement for the same. Here is the
order number 9799395309.

Looking forward to hearing from you

Regards,

Rahwa

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1442720