Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 Aug 2020 13:17:02 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Dear team,<div dir="auto">Your replies are not justifiable ok,your team took 2 months to work on this and now your again saying need time  .    Are you kidding the customers..</div>
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<div dir="auto">Very shame on Centrepoint Kuwait </div>
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<div dir="auto">Regards</div>
<div dir="auto">Ajandev</div>
<div dir="auto">56512509 </div>
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<div>On Mon, 31 Aug 2020, 16:12 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Ajan,</div>
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<div>Thank you for your response.</div>
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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<br> This is surely not the experience we want our customers to have when they shop with us. Our services are always meant to be a hassle free process. <br><br>We can understand your frustration here. Please be assured as we have now escalated this issue with our concern team.<br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.</div>
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<div>We would really appreciate your patience and understanding here. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1412929